Our Privacy Charter 
GDPR Compliance

1) PRIVACY STATEMENT

WINNIPEG attaches great importance to the protection of your privacy and your personal data. We process your personal data exclusively in compliance with the GDPR and other relevant legal provisions in force. Any reference to the GDPR must be understood as a reference to the Regulation of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of these data. WINNIPEG therefore undertakes to comply with the General Data Protection Regulation (EU) 2016/679.

With this privacy statement, WINNIPEG wishes to draw the attention of each of its customers to the possible processing of personal data by WINNIPEG and its rights. WINNIPEG reserves the right to adapt this privacy statement at any time. It is up to the user to consult this document regularly. Any substantial modification will always be clearly communicated to the user.

 

2) PROCESSING OF PERSONAL DATA

This website, www.winnipeg.be, is an initiative of:

Mrs Fabienne Frère, Route de Genval 18, 1380 Lasne

VAT: BE 0598 993 509

Email: info@winnipeg.be

Tel: +32 (0) 2 633 33 08

WINNIPEG acts as the data controller and determines, alone or in collaboration with others, which personal data are collected in the shop – Route de Genval 18, 1380 Lasne – or in the context of external promotional actions, as well as the purposes and means of processing such personal data. WINNIPEG uses one or more subcontractors who process personal data at the request or on behalf of the controller. The subcontractor is obliged to guarantee the security and confidentiality of the personal data. The subcontractor will always act in accordance with the instructions of the controller. Subcontractors are used for data hosting and mailings.

Personal data is processed exclusively for internal use. WINNIPEG undertakes not to sell any personal data to third parties for secondary or unrelated purposes as referred to in this privacy statement.

3) PROCESSING OF PERSONAL DATA

WINNIPEG undertakes to process only those data that are relevant and necessary for the purposes for which they were collected. The following categories of personal data may be processed by WINNIPEG:

Personal identification data (surname, first name, address, email address, telephone number, country and birthday).

Contact details (telephone number, email address).

Electronic identification details (IP address, cookies). Financial identification data (bank details).

The data collected is kept no longer than permitted by law and under no circumstances longer than necessary for the purposes mentioned below.

WINNIPEG collects your personal data to provide you with a safe, optimal and personal user experience. The processing of data is essential for the functioning of the business and the corresponding services. Personal data is processed by Winnipeg for specific purposes:

The granting of the loyalty bonus to customers who have expressed an interest (see Loyalty Bonus Terms and Conditions). 

Offering and improving Winnipeg’s personalised and general services.

Customer management, including customer administration, order management, deliveries, invoicing and the sending of newsletters.

Marketing, such as, for example, the sending of newsletters and text messages by WINNIPEG. In this case, WINNIPEG will ensure that it obtains the user’s required informed consent in advance.

When the website is consulted, some data are collected for statistical purposes. These data are necessary to optimise the use of our websites. These data are the IP address, the presumed location of the consultation, the time and the day of the consultation, and the pages that have been consulted. By visiting the website, the user agrees to this collection of data for statistical purposes as described above.

4) USER RIGHTS

Your personal data are always processed for legitimate purposes as referred to in Article 3.

They are collected and processed in an appropriate, relevant and proportional manner, and are not kept longer than necessary to achieve the purposes pursued. During your visit to the shop and at your request, we can make sure inaccurate or incomplete information is rectified. You also have the right to have your personal data deleted in the following cases:

Your personal data is no longer necessary for the purposes for which it was collected.

You revoke your consent to the processing of your data and there is no other legal base for the processing of your data.

You have submitted a lawful complaint against the processing of your personal data.

Your data are processed unlawfully.

Your data must be deleted on the basis of a legal obligation.

The deletion of data is mainly related to visibility; it is possible that the deleted data continue to be stored temporarily. According to the conditions for the granting of the loyalty bonus, the deletion of your personal data will cause you to lose the benefit of said bonus (see Loyalty Bonus Terms and Conditions).

You have the right to object at any time to the processing of your personal data for direct marketing purposes, for profiling purposes or for purposes resulting from the controller’s legitimate interests. WINNIPEG will stop processing your personal data, unless it can demonstrate that there are compelling legitimate reasons for the processing of your personal data that prevail over your right to object to their processing.

If, as a user, you wish to exercise your rights, you must send a written request and proof of your identity by registered mail to the following address: Fabienne Frère, WINNIPEG, Route de Genval 18, 1380 Lasne or by email to info@winnipeg.be. We will reply to you as soon as possible and not later than one month after reception of your request.

5) POSSIBILITY OF LODGING A COMPLAINT

If you do not agree with the processing of your personal data by WINNIPEG, you have the right to lodge a complaint with the Data Protection Authority – LINK: https://www.dataprotectionauthority.be/citizen